2 YEARS WARRANTY
SKIN SAFE
Yes! Our pieces are nickel-free and crafted with skin-friendly plating.
CERTIFIED WARRANTY
Enjoy a 2-year warranty on fading of jewellery
WELCOME OFFER
Enjoy Flat 20% Off on your First order. Use Code FESTIVE20
EVERYDAY DEMIFINE JEWELLERY
Bracelets
Bracelets
Best Sellers
Featured products
Jewellery That Lasts as Long as Your Memories.
Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
What is your return or exchange policy?
We accept returns or exchanges within 7 days of delivery for unworn, undamaged items in original packaging. For hygiene reasons, earrings are non-returnable unless there’s a quality issue. Please refer to our return policy page for detailed steps.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How do I care for my jewelry to make it last longer?
To preserve the beauty of your jewelry, store it in a dry, airtight container. Avoid direct contact with water, perfumes, and harsh chemicals. Gently wipe with a soft cloth after use to maintain its shine.
Is your jewelry suitable for sensitive skin?
Yes! Our pieces are nickel-free and crafted with skin-friendly plating, making them safe for most skin types. However, we always recommend doing a patch test if you have very sensitive skin or metal allergies.
2-Year Warranty Policy
At Vellura Jewellery, we take pride in the quality and craftsmanship of our demi-fine jewelry. We want you to shop with confidence, knowing that every piece you purchase is backed by our commitment to excellence.
That’s why we offer a 2-Year, No-Questions-Asked Warranty on all our products against fading or any color change.
What’s Covered
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Any fading, discoloration, or loss of plating on your jewelry.
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Any change in the color of the product within 2 years of purchase.
- Replacement or repair of the affected piece at no additional cost.
How It Works
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No questions asked – simply contact us with proof of purchase and details of the product.
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We will arrange for your jewelry to be repaired, replaced, or exchanged, depending on the condition of the piece.
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The process is hassle-free and free of charge for the customer.
Exclusions
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Damage caused by mishandling, accidents, or modifications by third parties.
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Loss of stones due to impact or physical damage.
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Normal wear and tear (scratches, dents, or bends) not related to fading or color change.
Our Promise
With Vellura Jewellery, you can be assured that your jewelry will maintain its beauty and elegance for years to come. Our 2-Year No-Questions-Asked Warranty is our way of showing that we stand firmly behind our products and your satisfaction.
